We take the protection of your personal data very seriously and therefore process your data exclusively on the basis of the legal provisions (DSGVO, TKG 2020). We have summarized detailed information for you on the handling of your personal and non-personal data within the scope of our website and our applicant management software below:

For all queries, suggestions or complaints, please contact us at:

ReQuest GmbH
Untere Viaduktgasse 2
1030 Vienna
Austria
Phone: +43 (0) 664 916 28 02
E-mail: office@request.at

What data is collected as part of our website activities?
The law distinguishes between particularly sensitive, personal and non-personal data. We will explain which data we use in which way in the following:

Sensitive data
We do not collect sensitive data, i.e. personal data, from which, for example, racial origin, political opinions beliefs or sexual orientation, within the framework of the website!

Personal data
We only collect personal data, i.e. information that makes a natural person identifiable (name, e-mail address, telephone number), when you yourself enter this data on our website, for example via the chat box, the contact form or when you apply for a job. In addition, we collect personal data when you send us an e-mail with an inquiry or with your resume. We include these in our database for applicants*. We store and use this data to answer your inquiries and, if you wish, to make you suitable job offers. If you do not agree to the processing of your data in the chat box, please do not use this function (as anonymization is currently not technically possible). We also only store your data for our database for applicants* if you expressly consent to this. Otherwise, we will only use your information to respond to your inquiry and routinely delete it after 6 months at the latest. If you consent to storage in our database for applicants, your data will be kept there indefinitely. You can revoke your consent at any time.

We will not pass on your data to potential employers or other third parties without your explicit consent.

Non-personal data
We use services that collect data about the use of our website (for example, date and time of a visit, URL of the referring website, file accessed, amount of data sent, browser type and version, operating system, IP address). This data is not stored by our website and is anonymized before being transmitted to the services we use. Thus, they cannot be assigned to a specific person. As long as you do not enter any data manually when visiting our website, the visit remains anonymous for you!

Do third parties (order processors) have access to your data via our website?

Transfer of personal data to third parties
Third parties only have access to your personal data that we collect from you via our website if you expressly agree to this!

As follows, we process your personal data if you check the appropriate box in the chat box function and thus confirm that you agree to the processing and transfer of your data:

The data processing is carried out on the basis of the legal provisions of § 96 para 3 TKG and Art 6 para 1 lit a (consent) of the DSGVO.
We store your data for an unlimited period of time. You can revoke your consent in whole or in part at any time.

If you do not agree to your IP address being processed, please refrain from using the chat box and send us an email instead.

Transfer of non-personal data to third parties.
Third parties may further have access to usage data, which we, in order to protect your privacy, pseudonymize.

We proceed as follows:

We use for our website the analytics service “Google Analytics” and the tag management system “Rank Math” of the company Rank Math Ventures LLP, (EC-320, G-8, Area Rajouri Garden, Maya Enclave, Hari Nagar, New Delhi, IN – 110064), with which we have concluded a corresponding contract for commissioned data processing. The relationship with the web analytics provider is based on the adequacy decision of the European Commission “EU Privacy Shield”. The functions used are called Universal Analytics, Tag Manager and Cookies.

Google Analytics uses cookies to store text files on your computer. Thus, the service associates data, sessions and interactions across multiple devices with a user ID. Google transfers this information to a server in the USA, where it is stored and processed. In principle, your IP address is already shortened by Google within the EU and thus anonymized. Only in exceptional cases will your full IP address be transferred by Google to the USA and shortened there. Your IP address will not be merged with other data by Google.

The “Rank Math” tool works without cookies and does not collect any personal data. The Rank Math tool provides for the triggering of other tags, which in turn may collect data. Rank Math does not access this data. If a deactivation has been made at the domain or cookie level, it will remain in place for all tracking tags implemented with Rank Math. More information on this from Google: https://rankmath.com/usage-tracking/.

We contract Rank Math to use this anonymized information to analyze website usage and compile reports on website activity. In this way, we aim to make our website more attractive and informative for you. The data processing is carried out on the basis of the legal provisions of § 96 para 3 TKG and Art 6 para 1 lit a (consent) of the DSGVO.

We limit the duration of use of your data collected in this way, which we delete after 14 months at the latest.

If you do not agree with the use of cookies, you can adjust your browser software accordingly. By using opt-out cookies on all your systems, no personal data will be collected from you!

You are not obliged to entrust us with your data!

We only process your data if you expressly agree to this. There is no legal obligation to provide us with your data. However, in order to include you in our database for applicants* and to make you suitable job offers, we need the following information: Name, address, contact details, CV.

How we implement data security
We protect your data by taking technical and organizational measures to secure our website and IT systems against access, alteration or dissemination of your data by unauthorized persons and against loss and destruction.

Your rights
In principle, you have the rights to information, correction, deletion, blocking (if legal regulations do not permit deletion, your data will be blocked instead, so that it is only accessible for the purpose of mandatory legal regulations), restriction, data portability and objection.

Revocation
Your consent can be revoked in whole or in part at any time!
To exercise your rights, please contact:

ReQuest GmbH
Untere Viaduktgasse 2
1030 Vienna
Austria
Phone: +43 (0) 664 916 28 02
E-mail: office@request.at

If you believe that processing of your data violates data protection law or your data protection rights have been violated in any other way, you can complain to the supervisory authority. In Austria, this is the data protection authority.

Status: 01.10.2021