Privacy Notice

We take the protection of your personal data very seriously and therefore process your data exclusively based on the statutory provisions.

Overview of data protection rights for persons

This statement is intended for persons (hereinafter also referred to as users) who wish to use our online services in the course of a visit to our website.

You have the right to receive clear, transparent and easily understandable information about how we use your personal data and what rights you have. We therefore provide you with this information in this data protection notice.

1. Right to information
   
   You have the right to access the personal data we hold about you – we want you to know what personal data we hold about you and to check that we are processing your personal data in accordance with applicable data protection laws and regulations.

2. Right to rectification
   

   If your personal data is inaccurate or incomplete, you have the right to request that we correct your personal data.

3. Right to erasure
   

   This right is also referred to as the “right to be forgotten” and, in simple terms, gives you the opportunity to request that we delete or remove your personal data if there is no compelling reason to store it. It is not a general right to erasure, but there are exceptions.

4. Right to restriction of processing
   

   You have the right to “block” or prevent further use of your personal data in certain circumstances. If processing is restricted, we may continue to store your personal data, but we may not continue to use it. We maintain lists of individuals who have asked to “block” further use of their personal data to ensure that the restriction is respected in the future.

5. Right to data portability
   

   Under certain circumstances, you have the right to receive and further use your personal data in a structured, common and machine-readable format. In addition, under certain circumstances, you have the right to have such personal data transferred directly to a third party.

6. Right to object to processing.
   

   You have the right to object to certain types of processing under certain circumstances. In particular, you have the right to object to the processing of your personal data on the basis of our legitimate interests or for reasons of public interest; the right to object to processing for direct marketing purposes (including profiling); the right to object, in certain circumstances, to the use of your personal data for scientific or historical research purposes or for statistical purposes.

7. Right to withdraw consent.
   

   If our processing of your personal data is expressly based on your consent, you have the right to withdraw this consent at any time. This also includes your right to revoke your consent to the use of your personal data in voluntary employee surveys.

8. Right to object to automated decision making.
   

   You have the right not to be subject to a decision based solely on automated processing – including profiling – that produces legal effects concerning you or similarly significantly affects you. Automated decision-making takes place when an electronic system uses personal data to make a decision without human intervention. This is not a general right to object, but there are exceptions. For example, we are permitted to make automated decisions if this is necessary to fulfill a contract with you and appropriate measures have been taken to protect your rights.

   To be contacted for matters relating to aforementioned rights.

   ReQuest GmbH
   Burggasse 116/13
   1070 Wien – Österreich

   Mail: office@request.at
   Phone: +43 664 916 28 02

What data is collected

The law distinguishes between particularly sensitive, personal and non-personal data. We will explain which data we use in which way in the following:

1. Sensitive data
   
   We do not collect sensitive data, i.e. personal data that reveals, for example, racial origin, political opinions, beliefs or sexual orientation, within the framework of the website.

2. Personal data
   

   We only collect personal data, i.e. information that makes a natural person identifiable (name, e-mail address, telephone number), when you yourself enter this data on our website, for example via the chat box, the contact form or when you apply for a job. In addition, we collect personal data when you send us an e-mail with an inquiry or with your resume. We include these in our database for applicants*. We store and use this data to answer your inquiries and, if you wish, to make you suitable job offers. If you do not agree to the processing of your data in the chat box, please do not use this function (as anonymization is currently not technically possible). We also only store your data for our database for applicants* if you expressly consent to this. Otherwise, we will only use your information to respond to your inquiry and routinely delete it after 6 months at the latest. If you consent to storage in our database for applicants, your data will be kept there indefinitely. You can revoke your consent at any time.

   We will not pass on your data to potential employers or other third parties without your express consent.

3. Non-personal data
   
   We use services that collect data about the use of our website (for example, date and time of a visit, URL of the referring website, retrieved file, amount of data sent, browser type and version, operating system, IP address). This data is not stored by our website and is anonymized before being transmitted to the services we use. Thus, they cannot be assigned to a specific person. As long as you do not enter any data manually when visiting our website, the visit remains anonymous for you.

1. Transfer of personal data to third parties
   

   Third parties have access to your personal data that we collect from you via our website only if you expressly agree to this!
   As follows, we process your personal data if you check the appropriate box in the chat box function and thus confirm that you agree to the processing and transfer of your data:
   The data processing is carried out on the basis of the legal provisions of § 96 para 3 TKG and Art 6 para 1 lit a (consent) of the DSGVO.
   We store your data for an unlimited period of time. You can revoke your consent in whole or in part at any time.
   If you do not agree to your IP address being processed, we ask you to refrain from using the chat box and send us an e-mail instead.

2. Transfer of non-personal data to third parties
   

   Third parties furthermore have access to usage data, which we, in order to protect your privacy, pseudonymize.

   We proceed as follows:

   We use for our website the analysis service “Google Analytics” and the tag management system “Rank Math” of the company Rank Math Ventures LLP, (EC-320, G-8, Area Rajouri Garden, Maya Enclave, Hari Nagar, New Delhi, IN – 110064), with which we have concluded a corresponding contract for commissioned data processing. The relationship with the web analytics provider is based on the adequacy decision of the European Commission “EU Privacy Shield”. The functions used are called Universal Analytics, Tag Manager and Cookies.

   Google Analytics uses cookies to store text files on your computer. Thus, the service associates data, sessions and interactions across multiple devices with a user ID. Google transfers this information to a server in the USA, where it is stored and processed. In principle, your IP address is already shortened by Google within the EU and thus anonymized. Only in exceptional cases will your full IP address be transferred by Google to the USA and shortened there. Your IP address will not be merged with other data by Google.

   The “Rank Math” tool works without cookies and does not collect any personal data. The Rank Math tool provides for the triggering of other tags, which in turn may collect data. Rank Math does not access this data. If a deactivation has been made at the domain or cookie level, it will remain in place for all tracking tags implemented with Rank Math. More information on this from Google: https://rankmath.com/usage-tracking/.

   We contract Rank Math to use this anonymized information to analyze website usage and compile reports on website activity. In this way, we aim to make our website more attractive and informative for you. The data processing is carried out on the basis of the legal provisions of § 96 para 3 TKG and Art 6 para 1 lit a (consent) of the DSGVO.

   If you do not agree with the use of cookies, you can adjust your browser software accordingly. By using opt-out cookies on all your systems, no personal data will be collected from you.

   You are not obliged to entrust us with your data!

   We only process your data if you expressly agree to this. There is no legal obligation to provide us with your data. However, in order to include you in our database for applicants* and to make you suitable job offers, we need the following information: Name, address, contact details, CV.

3. How we implement data security
   
   We protect your data by taking technical and organizational measures to secure our website and IT systems against access, alteration or distribution of your data by unauthorized persons and against loss and destruction.

Your consent to data storage and data processing can be revoked in whole or in part at any time.

To exercise your rights or if you have any questions or concerns, please contact:

ReQuest Gmbh
Burggasse 116/13
1070 Vienna – Austria

Mail: office@request.at
Phone: +43 664 916 28 02

If you believe that processing of your data violates data protection law or your data protection rights have been violated in any other way, you can complain to the supervisory authority. In Austria, this is the data protection authority.